Privacy Policy

1. Who we are

MedSpa Verified ("we," "us," "our") operates the website medspaverified.com and related services. We provide a directory of Florida med spa providers and help connect users with clinics for procedures such as Botox, laser hair removal, and RF microneedling. We are not a medical provider and do not give medical or legal advice.

2. Information we collect

We may collect the following types of information:

• Information you provide: When you submit a form (e.g., request a consultation, "verify my provider," lead forms on landing pages, or clinic upgrade interest), we collect the data you enter, such as name, email, phone number, procedure or location preferences, and any message you include.
• Clinic and account data: If you sign up as a clinic owner, we collect account and profile information you provide, including business details and evidence you upload for verification.
• Usage and analytics: We may collect information about how you use the site (e.g., pages visited, actions taken) through analytics tools. We may use session identifiers and similar technical data that do not directly identify you.
• Advertising and marketing data: When you arrive from an ad or link with tracking parameters (e.g., UTM parameters), we may store those parameters with your form submission to understand campaign effectiveness.

3. How we use your information

We use the information we collect to:

• Connect you with clinics (e.g., forward consultation requests to the clinic you selected).
• Respond to "verify my provider" and similar requests and send you the results.
• Send you transactional emails (e.g., confirmations, notifications about your request).
• Contact clinics about upgrade interest and manage clinic accounts.
• Improve our services, analyze usage, and run and measure advertising campaigns.
• Comply with applicable law and protect our rights and the security of our services.

4. Cookies and similar technologies

We use cookies and similar technologies (e.g., local storage) for essential site operation, authentication, and preferences. We may also use analytics and advertising tools that set cookies or use similar technologies to measure traffic and ad performance. You can control cookies through your browser settings; some features may not work correctly if you disable them.

5. Third parties

We use trusted third-party services to operate the site and communicate with you. These may include:

• Hosting and database: Our site and data are hosted using services such as Vercel and Supabase; their privacy policies apply to the processing they do on our behalf.
• Email: We use Resend (or similar) to send transactional emails; your email address and message content may be processed by these providers.
• Analytics and advertising: We may use tools such as PostHog, Google Analytics, and Meta (Facebook) Pixel to analyze usage and measure ad campaigns. These providers may collect information as described in their own privacy policies.
• Payments: If you purchase a clinic plan, payment processing is handled by Stripe; their privacy policy applies to payment data.

We do not sell your personal information to third parties for their marketing. We may share information with clinics when you submit a consultation or lead request so they can respond to you.

6. Data retention and security

We retain your information for as long as needed to provide our services, comply with legal obligations, and resolve disputes. We use reasonable technical and organizational measures to protect your data; no system is completely secure, and we cannot guarantee absolute security.

7. Your rights

Depending on where you live, you may have the right to access, correct, or delete your personal information, or to object to or restrict certain processing. To exercise these rights or ask questions about your data, contact us using the details below. You can also opt out of marketing emails by using the unsubscribe link in those emails (we use transactional emails for request confirmations, which you may still receive).

8. Children

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.

9. Changes to this policy

We may update this privacy policy from time to time. We will post the updated policy on this page and update the "Last updated" date. Continued use of the site after changes constitutes acceptance of the updated policy.

10. Contact us

For privacy-related questions or to exercise your rights, contact us at info@medspaverified.com. MedSpa Verified – Florida med spa directory with compliance verification.